When a personal item has been forgotten on an airplane or found at an airport, it is understandably frustrating, and your priority is to have the item returned to you. To have any chance of a successful recovery of lost and found items, you should take quick action to report the lost item accurately. If you are a passenger of the Ethiopian Airlines and realize that you lost your item, you will need a specific point of contact. All reporting of items left on flights is managed by the Ethiopian Airlines Seoul Office in South Korea. The following guide provides you with the contact information needed to lodge a report for your lost item, and to follow up on a status update on your lost and found item search/recovery.
| Where is Ethiopian Airlines Seoul Office? | 272 Gonghang-ro, Jung-gu, Incheon, South Korea |
| Contact Number | (+ 251) 11 5178407 |
| Working hours | 24 Hours |
| Airport Name | Incheon International Airport |
| Airport Address | 272 Gonghang-ro, Jung-gu, Incheon, South Korea |
| Airport Code | ICN |
| Contact Number | +82 1577-2600 |
| Head Office Address | Bole International Airport P.O. Box 1755 Addis Ababa, Ethiopia |
| Contact Number | (+ 251) 11 5178407 |
| Fax Number | (+ 251) 11 661 1474 |
| Email Address | onlinebooking@ethiopianairlines.com |
| Official Airlines Website | https://www.ethiopianairlines.com/ |
| Flight Status | https://www.ethiopianairlines.com/in/book/booking/flight-status |
| Check-In | https://www.ethiopianairlines.com/book/check-in/web-check-in |
| Contact Information | https://www.ethiopianairlines.com/in/services/help-and-contact |
| Flight Ticket Booking | Flight Ticket Cancellation | Ok to Board |
| Baggage Allowance | Visa Services | Airport Lounges |
| Immigration Services | Business Class | Duty-Free Allowance |
| Airport Transfers | Meet and Greet | Flight/Visa Info |
| Airport Lounges | Missing Luggage | In-Flight Meals |
| Miles | Economy Class | Delayed Flights |
| Valet Parking | In-Flight Entertainment | Airport Wifi |
| Airport Facilities | Flight Wifi | Visa on Arrival |
Timely reporting is crucial to increasing your chances of recovering a lost item. To start the recovery process, you will need to complete a detailed lost item report to send to the appropriate team. You can obtain assistance with the recovery of lost property from the Ethiopian Airlines Seoul Office in South Korea. Use the contact information to begin your recovery request immediately.
Use the customer service counter for filing claims.
Provide detailed descriptions, including brand, color, and unique features.
A minimum waiting period of 24 hours gets requested before following up.
The office can organize insured courier service (customer covers the cost).
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