Nothing is worse than a flight delay. It’s important to know your rights and airline policies when dealing with such surprises so you do not have to wonder. The South African Airways Jakarta Office is a solid point of contact during your flight delay. South African Airways will have someone available to provide you with real-time updates, assist you with arranging a re-booking process on an alternative flight, provide you with their policies regarding accommodation or compensation, etc. Plus, queries related to missed connections, baggage rerouting, etc., are also addressed there. As a convenience to you, this post includes the necessary contact information and the office address.
| South African Airways Jakarta Office Address | VMG6+32 Pajang, Tangerang City, Banten, Indonesia |
| South African Airways Jakarta Office Contact Number | 1-870-617-8342 |
| Working Hours | 24 Hours |
| Airport Name | Soekarno–Hatta International Airport |
| Airport Address | Jl. Raya Bandara Soekarno Hatta, RT.001/RW.010, Pajang, Kec. Benda, Kota Tangerang, Banten 15125, Indonesia |
| Airport Code | CGK |
| Contact Number | +62 21 55912648 |
| Head Office Address | South African Airways Airways Park, 32 Jones Road Kempton Park, Johannesburg, South Africa |
| Contact Number | + 1-870-617-8342 |
| Email Address | saacustomerservice@flysaa.com |
| Online Check-in | www.flysaa.com/manage-fly/manage/check-in |
| Flight Status | www.flysaa.com/manage-fly/manage/flight-status |
| Flight Ticket Booking | Flight Ticket Cancellation | Ok to Board |
| Visa Services | Airport Lounges | Baggage Allowance, Online Check-in |
| Airport Transfers | Duty-Free Allowance | Meet and Greet |
| In-Flight Meals | Business Class | Immigration Services |
| Airport Lounges | Missing Luggage | Flight/Visa Info |
| Delayed Flights | Economy Class | Miles |
| Airport Wifi | In-Flight Entertainment | Airport Facilities |
| Flight Wifi | Visa on Arrival | Valet Parking |
The South African Airways Office in Jakarta is your go-to point of contact, which keeps you informed at the right time and well-guided in the event of trouble. Their support reduces anxiety, allowing you to get through rebookings or know your options in the open.
Yes, you must present the official, current identification card certification for the support animal to the office staff.
Yes, special assistance appointments are available during operating hours.
To connect with the office team, you need to either use the phone number or can email them.
It manages all non-standard travel accommodations, including mobility aid needs and oxygen requirements.
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