Air China Shanghai Office in China

When traveling internationally for medical care, it is very important to coordinate flight logistics and have access to specialized resources throughout the flight. Patients want to know that the Air China will adjust their medical condition and meet their comfort needs while on board. This includes coordinating specialized equipment for use during the flight and arranging for priority boarding when necessary. For patients traveling from this area for surgery, the Air China Shanghai Office assists those with medical assistance needs.

Information About Air China Office in Shanghai, China

Air China Shanghai Office Address	4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China
Air China Shanghai Office Contact Number	0086-10-95583
Working Hours	24 Hours

Air China Shanghai Airport Address & Contact Details

Airport Name	Shanghai Pudong International Airport
Airport Address	4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China
Airport Code	PVG
Contact Number	+86 21 96990

Shanghai Pudong International Airport Map Location

Head Office Address & Contact Details Of Air China

Head Office Address	Beijing, China
Contact Number	0086-10-95583
Flight Status	https://www.airchina.com.cn/zh-CN/flight/query-services/flight-dynamics
Check In	https://m.airchina.com.cn/c/invoke/SeatcheckIn/xzzjinstructionH5@pg

Available Fleets Of Air China

Airbus A319-100
Airbus A319neo
Airbus A320-200
Airbus A320neo
Airbus A321-200
Airbus A321neo
Airbus A330-200
Airbus A330-300
Airbus A350-900
Boeing 737-700
Boeing 737-800
Boeing 737 MAX 8
Boeing 747-400
Boeing 747-8I
Boeing 777-300ER
Boeing 787-9
Comac C909
Comac C919-100ER

Services Provided By Air China Shanghai Office in China

Online Check-in	In-Flight Entertainment	Airport Facilities
Miles	Economy Class	Valet Parking
Flight/Visa Info	Airport Lounges	Missing Luggage
Ok to Board	Delayed Flights	Flight Wifi
In-Flight Meals	Business Class	Immigration Services
Baggage Allowance, Airport Wifi	Visa Services	Airport Lounges
Duty-Free Allowance	Meet and Greet	Airport Transfers
Flight Ticket Cancellation	Visa on Arrival	Flight Ticket Booking

Have a plan in place to speak directly with someone who provides assistance with medical air transportation for major surgery. All of the medical-related bookings are handled by the Air China Office in Shanghai, through the staff. The point of contact for all patient requirements, required paperwork, and ground support can be found here.

Frequently Asked Question (FAQ)

Will the office assist in arranging a group reservation for medical companions?

They have qualified people skilled at providing specialised group reservation services.

Is the Air China Shanghai Office in China employee trained in privacy laws?

Their trained staff follows strict protocols by the airline for the protection of the customer’s medical information.

Do I need to come to the office to make these arrangements?

You can make many arrangements through a phone call or email.

What type of documentation do I need to provide when I contact the office?

When calling the office, please make sure that you have your ticket number and any letter(s) from your physician.