When a flight is too crowded to accommodate a passenger, it results in an unpleasant experience for any passenger. Understanding what you are entitled to do becomes the first step toward resolving the issue. The Royal Jordanian Shanghai Office exists to assist anyone who is unable to board due to being denied boarding at the gate. Their team will provide you with an explanation of what compensation is available as a result of being denied boarding. They will also work with you to find the next Royal Jordanian Airlines flight available to you from the airline so that they can rectify the situation & help you get on your way again.
| Royal Jordanian Shanghai Office Address | 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China |
| Royal Jordanian Shanghai Office Contact Number | 96265100000 |
| Working Hours | 24 Hours |
| Airport Name | Shanghai Pudong International Airport |
| Airport Address | 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China |
| Airport Code | PVG |
| Airport Contact Number | +86 21 96990 |
| Head Office Address | Amman, Jordan |
| Contact Number | 96265100000 |
| Online Check-In | www.rj.com/check-in-options/online-check-in |
| Royal Jordanian Flight Status | www.rj.com/en/plan-and-book |
| Baggage Information | https://www.rj.com/en/info-and-tips/baggage-information |
| Visa on Arrival | Airport Wifi | Airport Transfers |
| Baggage Allowance | Flight Ticket Cancellation | Economy Class |
| Meet and Greet | Flight Ticket Booking | In-Flight Entertainment |
| Immigration Services | Flight Wifi | Ok to Board |
| Missing Luggage | Valet Parking | Flight/Visa Info |
| Miles | Airport Lounges | Delayed Flights |
| Online Check-in | In-Flight Meals | Visa Services |
| Airport Facilities | Airport Lounges | Duty-Free Allowance |
Although leaving without a ticket is a difficult situation to be in, there is a way to resolve the situation. The Royal Jordanian Office in Shanghai has the information required to effectively assist you. To have your claim resolved and to receive an alternative seating assignment, please reach out to them per the contact information.
You should immediately go to the Royal Jordanian Airlines customer service desk.
Yes, if you got denied boarding, you can file a claim with the office.
No, but there are set hours to be posted for the office.
Customers can only receive their refund at the office if they are eligible.
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