Although having a flight cancelled is disruptive and can be stressful, preparation can help calm some of the stress. Citilink Airlines Palu Office in Indonesia, offers a straightforward action plan for addressing the cancellation with the Citilink Airlines. It explains passenger rights and the airline’s obligations when your flight got cancelled, including rebooking, refunds, and compensation. Knowing the rules in place promotes a smooth process, and the outline shows how the office can help ease accommodation and updates. Quick and well-informed action can support upcoming travel.
| Where is Citilink Airlines Palu Office? | 3WJ4+GH Birobuli Utara, Palu City, Central Sulawesi, Indonesia |
| Contact Number | 0804 1 080808 |
| Working hours | 24 Hours |
| Airport Name | Mutiara SIS Al-Jufri International Airport |
| Airport Address | Jl. DR. Abdurrahman Saleh, Birobuli Utara, Kec. Palu Sel., Kota Palu, Sulawesi Tengah 94111, Indonesia |
| Airport Code | PLW |
| Contact Number | +62 853-4252-1620 |
| Head Office Address | Tangerang, Indonesia |
| Contact Number | 0804 1 080808 |
| Email Address | customercare@citilink.co.id. |
| Official Airlines Website | http://www.citilink.co.id/ |
| Flight Ticket Booking | Flight Ticket Cancellation | Ok to Board |
| Baggage Allowance | Visa Services | Airport Lounges |
| Immigration Services | Business Class | Duty-Free Allowance |
| Airport Transfers | Meet and Greet | Flight/Visa Info |
| Airport Lounges | Missing Luggage | In-Flight Meals |
| Miles | Economy Class | Delayed Flights |
| Valet Parking | In-Flight Entertainment | Airport Wifi |
| Airport Facilities | Flight Wifi | Visa on Arrival |
When your flight gets cancelled, follow a plan. Understanding your options and rights will lessen some of the pressure, and at Citilink Airlines Palu Office in Indonesia, we are here to support travelers through this process, too.
Yes, the office staff can assist with rebooking your flight or processing a refund.
You can find them at 3WJ4+GH Birobuli Utara, Palu City, Central Sulawesi, Indonesia.
It is best to visit during regular office hours, but you must call ahead for a specific time slot.
The office can guide you on the airline’s policy for hotel accommodation in case of a delay.
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