Citilink Palembang Office, Tickets & Travel Assistance

Although having a flight cancelled is disruptive and can be stressful, preparation can help calm some of the stress. Citilink Airlines Palembang Office in Indonesia, offers a straightforward action plan for addressing the cancellation with the Citilink Airlines. It explains passenger rights and the airline’s obligations when your flight got cancelled, including rebooking, refunds, and compensation. Knowing the rules in place promotes a smooth process, and the outline shows how the office can help ease accommodation and updates. Quick and well-informed action can support upcoming travel.

knowledge about Citilink Airlines Palembang Office, Indonesia

Where is Citilink Airlines Palembang Office?	4P43+3V Talang Betutu, Palembang City, South Sumatra, Indonesia
Contact Number	0804 1 080808
Working hours	24 Hours

Airport Details and Map

Airport Name	Sultan Mahmud Badaruddin II Airport
Airport Address	Jl. Bandara Sultan Mahmud Badaruddin II, Talang Betutu, Kec. Sukarami, Kota Palembang, Sumatera Selatan 30761, Indonesia
Airport Code	PLM
Contact Number	+62 711 385000

Head Office & Contact Number of Citilink Airlines

Head Office Address	Tangerang, Indonesia
Contact Number	0804 1 080808
Email Address	customercare@citilink.co.id.
Official Airlines Website	http://www.citilink.co.id/

Types of Aircraft available with Citilink Airlines

Airbus A320-200
Airbus A320neo
Airbus A330-300
ATR 72-600
Boeing 737-500

Service of Citilink Airlines Palembang Office in Indonesia

Flight Ticket Booking	Flight Ticket Cancellation	Ok to Board
Baggage Allowance	Visa Services	Airport Lounges
Immigration Services	Business Class	Duty-Free Allowance
Airport Transfers	Meet and Greet	Flight/Visa Info
Airport Lounges	Missing Luggage	In-Flight Meals
Miles	Economy Class	Delayed Flights
Valet Parking	In-Flight Entertainment	Airport Wifi
Airport Facilities	Flight Wifi	Visa on Arrival

Conclusion

When your flight gets cancelled, follow a plan. Understanding your options and rights will lessen some of the pressure, and at Citilink Airlines Palembang Office in Indonesia, we are here to support travelers through this process, too.

FAQs!

Can I rebook my cancelled flight in person at the office?

Yes, the office staff can assist with rebooking your flight or processing a refund.

Where can I find the Citilink Airlines Palembang Office in Indonesia?

You can find them at 4P43+3V Talang Betutu, Palembang City, South Sumatra, Indonesia.

What is the best time to visit the office after a flight cancellation?

It is best to visit during regular office hours, but you must call ahead for a specific time slot.

Does the office provide assistance with hotel bookings in case of an overnight delay?

The office can guide you on the airline’s policy for hotel accommodation in case of a delay.

Citilink Airlines Palembang Office in Indonesia