Starlux Airlines Review: Is It Worth The Hype?

Before you go ahead and book that flight with Starlux Airlines, don’t you think you should know about the airline? Starlux Airlines is a new airline from Taiwan that started in 2020. It guarantees a great flying experience with a bit of luxury. The planes are new, the seats are comfy, and the service is friendly. You can pick from economy, premium economy, or business class, based on what you want. People talk about the nice design, yummy food, and kind crew. But is it really that good? In this Starlux Airlines Review, you will check out what makes it special, like its cozy seats & fun in-flight movies. 

Also, you will see if it’s worth your money or just a lot of talk. If you want to try a new airline that feels stylish and comfortable, keep reading to learn the truth. Find out if it’s the best choice for your next trip or not!

Cabin Experience on Starlux Airlines

It gives a new and cozy flying experience. Their aircraft are new, fresh, and built to put a smile on your face. Know what you can get in each class.

Starlux Airlines Economy Review

In this class, seats are comfortable with a 31-inch pitch. It means that you get good legroom. Also, you will find a 10.1-inch screen for video and gaming. The seats are cushioned with soft cushions and come with an added miniature footrest for relaxation. There’s an added USB port and power outlet for charging your phone. Some travelers noted that the seats were snug, but taller individuals may need more space on long flights. They even include pillows and blankets, and they’re recycled materials, which is great for the planet.

Premium Economy

The seats in this class are broader, with a 38-inch pitch, so you have more space to stretch. The footrest is larger, and the seat reclines further for enhanced resting. You also receive a 13.3-inch 4K touchscreen for entertainment. Noise-canceling headphones are provided, which improve watching a movie or listening. 

Starlux Airlines Business Class Review

Starlux provides a lot in the business class. Seats are very comfortable and convert into flat beds to sleep. Every seat comes with a sliding door to provide privacy, and it feels exclusive. You will get a large 24-inch 4K touchscreen, and the headphones are excellent. There is ample room to keep your belongings. You will also find a mirror and reading light. The seats come with soft bedding and a warm blanket. The passengers love the luxury here.

Starlux Airlines First Class Review

The first-class cabin gives a luxurious experience. The cabin has four large first-class seats. The seats have 60-inch privacy doors, and each seat has 32-inch 4k displays providing access to movies. All passengers had access to personal wardrobes and minibars, and the seats had multiple charging options, including wireless charging. It has a selection of Taiwanese beverages. 

Cabin Design

The cabins are sleek and new-looking. This airline has soft colors such as blue and gray, which are soothing. The lighting shifts in the flight, so you can relax or stay alert. Windows have electric shades that you can control with a button. Air smells fresh because the aircraft are new and have excellent air systems. Even the economy feels less crowded than older aircraft.

Extra Features

Wi-Fi is available in all classes, and they call it “Galactic,” but economy can be slow unless you pay for it. The passengers can easily link their headphones via bluetooth to their system, which is convenient. There’s also an electronic magazine you can browse on the screen. The toilets are clean and well-appointed with nice things like decent soap and lotions, even in economy.

In-Flight Entertainment

In this Starlux Airline review, you will also know about their entertainment onboard that they have to offer. Check out the facilities below:

Movie and TV Show Selection

Get a large collection of films and television shows. You can pick from more than 60 films, such as Hollywood blockbusters, animation, action, romance, and science fiction. There are also old movies and new releases, so you’re sure to have something to watch. 

Music and Games

The entertainment system features music and games to make your trip better. You have various genres of music, such as a special album by smooth jazz guitarist Peter White, created exclusively for Starlux. 

Bluetooth and Connectivity

One awesome feature is Bluetooth pairing. You can pair your wireless earbuds to the screen for better audio. All seats also come prepared with a USB port and a universal AC outlet so that you can power your phone or tablet. 

Wi-Fi Options

This airline has Wi-Fi, though it’s not offered free to all. In the economy, there’s free messaging through apps, which is great for staying connected. For full internet, such as browsing or streaming, you pay in economy, but it’s free in premium economy, business, and first class. 

Special Features

The entertainment system includes a live map to follow your flight’s route, which is nice for viewing where you are. The screens are also tiltable, so you can adjust them for better viewing. 

What Can Get Improved?

Although the system is wonderful, the movie choices aren’t always the latest. On longer flights, you may exhaust new content if you’re a picky person. Economy travelers may dislike having to pay extra for complete internet. 

Food & Beverages Onboard

They guarantee that you have quality food during your flight. They serve meals for all classes. Customers get to select their food before departure on their app or website. They prepare meals using fresh ingredients to make them taste great. 

Drinks & Cocktails

Starlux will provide you with drinks to make you feel cheerful. You receive complimentary drinks such as water, juice, soda, tea, and coffee in every class. Business class has specialty cocktails. It includes Twilight Mojito, which consists of mint, lime, and soda. You will also find beer and wine available. 

Quick Bites

Between meals, they will give you snacks, such as cookies, chips, or fruit bars. In business class, they may offer better snacks, such as cheese or miniature sandwiches. Snacks are free, and you can have another if you’re hungry. 

Kid-Friendly Food

If you’re flying with children, the airline also serves them meals. You can pre-order kid food, such as miniature burgers or pasta with sauce, when you reserve. They’re easy and enjoyable meals, so children like them.

Quality Of Service 

This section will highlight the quality of the service they offer, so that you know if they reach your level of satisfaction or not.

Friendly Helpful Crew

Once you board the plane, you’ll get greeted by smiling flight attendants more than happy to welcome you. Their crew constantly checks on passengers and offers water, snacks, or blankets. The crew is busy and always willing to help with small issues, including helping with baggage and being able to change seats.

Quick and Easy Boarding

They provide you with a great boarding experience. Their staff leads guests to seats and ensures everyone gets settled in properly. Gate staff are specific about boarding times and procedures. Usually, the boarding is orderly, and the crew does its best to keep things under control.

Attentive In-Flight Service

Throughout the flight, the staff is well attentive to passengers. They provide individual service in business class, such as having meals delivered right to your seat or having drinks refilled regularly. In the economy, they come around regularly to see if you require anything. 

Ground Staff

The ground staff at this airline is helpful at the airport. They check in, handle baggage, and answer questions without any issues. They speak good English, which really helps international travelers. At smaller airports, it gets noticed that some passengers had to face delays or confusion, like slow responses to flight changes. Starlux is working to improve this.

Dealing with Issues

At the times of issues like lost luggage or delayed flight, etc., their team of professionals will stand ready to assist you. They will help you to calm down first and then will make sure to help you with your issue. They will even provide you with accurate information so that you won’t panic later. If a situation like a canceled flight happens, they will offer alternatives like rebooking/refund or accommodation. 

Your Flight Booking & Check-In 

When you book a flight with this airline, it becomes easier than you think. Look at how booking and check-in work with Starlux Airlines.

Booking Your Flight

You can book your flight on their website or on their app. The website is simple to use, with large buttons to select your destination, date, and class. You can also select seats while booking, which is useful if you want a window or aisle seat. If you book with partners such as Alaska Airlines, you could pay with miles. But seat choice might be pushed back until check-in.

Check-In Process

Online check-in is available through the app or website, 48 hours in advance of your flight. The flyers can even get a hard copy of their boarding pass at their home via their digital copy on phone, which is time-saving at the airport. At the airport, the check-in counters tend to be at major terminals. 

Your Loyalty Program With Starlux: COSMILE

COSMILE allows you to earn mileage every time you fly. You can redeem mileage for free flights, upgrades and benefits. It is a wonderful way to gain more value for your travel. There are multiple tiers with the program, and the benefits from each tier change. Know how it works:

How to Earn Miles?

You can earn miles by flying on Starlux Airlines or its partner, Alaska Airlines. The miles depend on how far you travel and your ticket class. 

• Economy tickets earn 0% to 100% of the miles used.
• Business class tickets earn 130% to 175% of the miles flown.

Redeeming Miles

You can redeem your COSMILE miles to fly, upgrade to business class, or use “Miles and Cash” to pay for a portion of a ticket. Short journeys require fewer miles. You may also upgrade to business class for only 10,000 miles on certain flights.

Alaska Airlines Partnership

Starlux has a partnership with Alaska, so you can earn and redeem Mileage Plan miles on Starlux flights. You can add your Alaska frequent flyer number to your Starlux reservation to earn miles. But you may have to log out of your COSMILE account in order to take care of your trip.

Overall Value of Starlux Airlines

Is Starlux Airlines worth your money? It’s time to cut to the chase on the Starlux Airlines Review. The airline’s Economy class is cheaper than similar airlines. So it is a great option for budget-conscious travelers. Premium economy provides additional space and quality food at a reasonable cost. Business class is luxurious with solo seats and excellent service. But it may be expensive compared to other carriers. Their crew and tidy cabins make flights pleasant, though the Wi-Fi may not be consistent, and the routes are limited. For brief travel or if you just desire a flight without spending too much money, Starlux is a good option. Overall, it provides good value for a new, luxury-oriented airline.

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