When traveling internationally for medical care, it is very important to coordinate flight logistics and have access to specialized resources throughout the flight. Patients want to know that the Air China will adjust their medical condition and meet their comfort needs while on board. This includes coordinating specialized equipment for use during the flight and arranging for priority boarding when necessary. For patients traveling from this area for surgery, the Air China Phuket Office in Thailand assists those with medical assistance needs.
It is critical for patients to contact this office directly so they can ensure that the medical information is submitted correctly and communicated to the flight crew. This information includes the contact information for the team that will assist them with their medical travel needs.
| Address | 4844+45 Sakhu, Thalang District, Phuket, Thailand |
| Contact Number | 0086-10-95583 |
| Working Hours | 24 Hours |
| Airport Name | Phuket International Airport |
| Airport Address | 222, Mai Khao, Thalang District, Phuket 83110, Thailand |
| Airport Code | HKT |
| Contact Number | +66 76 351 122 |
| Head Office Address | Beijing, China |
| Contact Number | 0086-10-95583 |
| Official Website | https://www.airchina.com.cn/ |
| Flight Status | https://www.airchina.com.cn/zh-CN/flight/query-services/flight-dynamics |
| Check In | https://m.airchina.com.cn/c/invoke/SeatcheckIn/xzzjinstructionH5@pg |
| Online Check-in | In-Flight Entertainment | Airport Facilities |
| Miles | Economy Class | Valet Parking |
| Flight/Visa Info | Airport Lounges | Missing Luggage |
| Ok to Board | Delayed Flights | Flight Wifi |
| In-Flight Meals | Business Class | Immigration Services |
| Baggage Allowance, Airport Wifi | Visa Services | Airport Lounges |
| Duty-Free Allowance | Meet and Greet | Airport Transfers |
| Flight Ticket Cancellation | Visa on Arrival | Flight Ticket Booking |
Have a plan in place to speak directly with someone who provides assistance with medical air transportation for major surgery. All of the medical-related bookings are handled by the Air China Phuket Office in Thailand, through the staff. The point of contact for all patient requirements, required paperwork, and ground support can be found here.
They have qualified people skilled at providing specialised group reservation services.
Their trained staff follows strict protocols by the airline for the protection of the customer’s medical information.
You can make many arrangements through a phone call or email.
When calling the office, please make sure that you have your ticket number and any letter(s) from your physician.
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