Realizing that your bags got damaged after a flight is a poor experience at best. At such times, you need someone to guide you. That’s when you count on the Air Antilles Pointe-à-Pitre Office in Guadeloupe. They will give you the information you need to deal with the situation appropriately. It is important that you understand the actions you must take right after you see the damage. The Air Antilles staff will guide you through the specific steps of your claim, including a time frame for reporting the damage and the forms of documentation you will need. The information below provides the contact information for the office.
Address | 7FCF+28 Les Abymes, Guadeloupe |
Contact Number | +590 590 38 43 22 |
Working Hours | 24 Hours |
Airport Name | Pointe-à-Pitre International Airport |
Airport Address | Morne Mamiel, Les Abymes 97139, Guadeloupe |
Airport Code | PTP |
Contact Number | +590 590 21 14 72 |
Head Office Address | Diegem, Machelen, Belgium |
Phone Number | +590 590 38 43 22 |
relationclient@airantilles.co | |
Official Website | https://www.airantilles.com/ |
Baggage Information | https://www.airantilles.com/fra/bagages |
Facebook Account | https://www.facebook.com/airantilles/ |
Instagram Account | https://www.instagram.com/airantilles/ |
You-Tube Account | https://www.youtube.com/channel/UCgz3LdKgefQgm_bem_viEuw |
Flight Ticket Booking | Airport Transfers | Missing Luggage |
Sports Equipment | Immigration Services | Flight Ticket Cancellation |
In-Flight Wifi | Flight Ticket Rescheduling | Airport Transportation |
Seats Enquiries and Selection | Airport Wifi | Web / Online Check-in |
Self Service Kiosk Check-in | Visa on Arrival | Air Antilles Mobile App |
Airport Counter Check-in | Airport Facilities | In-Flight Entertainment |
Unaccompanied Minor | Transit Information | Delayed Flights |
In-Flight Duty Free | Air Antilles Codeshare | Baggage Allowance |
Air Antilles Duty Free | Duty Free Allowance | Receipts and Refunds |
Travel Insurance | Promotional Fares | Flight Information |
Airport Lounges | Corporate Club Programme | Animals and Pets |
Visa Information | Air Antilles Pass | Air Antilles Lounges |
Concierge Services | In-Flight Meals | Air Antilles Sindbad |
Dealing with damaged baggage can quickly become time-consuming and stressful, but moving quickly can improve your experience. Reporting damaged baggage and knowing what to expect creates a big impact and makes the situation much easier. For any questions regarding your claim, or to simply find out what your options are, the Air Antilles Pointe-à-Pitre Office in Guadeloupe is the best place to call.
In that case, report the damage to the airline’s baggage claim office at the airport right away.
Yes, you will need to provide photos of the damage.
Yes, there is a short time limit to report damage, usually within a few hours of arrival.
You can contact the office via phone call or email them. You can also visit them in person.
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